Privacy Policy

1. Introduction

Feedle AI ("we", "our", or "us") operates the feedleai.com website and the Feedle digital menu platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Restaurant Data: Restaurant name, menu items, prices, descriptions, and images you upload to the platform.
• Usage Data: Analytics about how visitors interact with your digital menu, including page views, popular items, and session duration.
• Device Information: Browser type, operating system, and device type for menu visitors (anonymized).
• Cookies: We use essential cookies for authentication and optional analytics cookies.

3. How We Use Your Information

• To provide, operate, and maintain the Feedle platform.
• To create and host your digital restaurant menu.
• To provide analytics and insights about your menu performance.
• To communicate with you about your account, updates, and support.
• To improve our services and develop new features.
• To detect and prevent fraud or abuse.

4. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including SSL/TLS encryption, secure password hashing, and regular security audits. Menu images and files are stored on Amazon S3 with signed URLs for access control.

5. Third-Party Services

We use the following third-party services:

• Amazon Web Services (S3): For file and image storage.
• OpenAI: For AI-powered menu extraction and chat assistant features.
• Google Analytics: For website analytics (anonymized).

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Export your restaurant and menu data.
• Delete your account and all associated data.
• Opt out of non-essential communications.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data and restaurant data within 30 days. Anonymized analytics data may be retained for statistical purposes.

8. Children's Privacy

Feedle is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@feedleai.com.